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New Wing of Lotte Department Store Main Store and Lotte Hotel Seoul refers to the newer portion of the main store of Lotte Department Store and Lotte Hotel within Lotte Town in Jung-gu, Seoul, South Korea. The first 13 floors of this building are occupied by the department store, while the hotel occupies floors 15 and above. The department store is connected with its older portion on all floors, while the hotel's Main Wing can be accessed on floors 1 and 3. Even though they are within the same building, the department store and the hotel each have their own entrances and elevators.

The hotel floors of the building temporarily closed for renovation in 2017-18 and reopened as a luxury annex to the existing hotel wing under the new title of Executive Tower. The renovation saw the room count reduced to 278 from the previous 360, as well as the hotel lobby being moved to the 15th floor and the executive lounge (re-branded as Le Salon) being expanded and relocated to the 16th floor. Meanwhile, the 14th floor was converted into lounge spaces for the high-spending patrons of the duty-free store below, with one of the hotel guest elevators having been taken out of the group and converted to a shuttle between the 10th and 14th floors.

Building Information[]

  • Name: New Wing of Lotte Department Store Main Store and Lotte Hotel Seoul
  • Type: Retail, Hospitality
  • Location: Jung-gu, Seoul, South Korea
  • Year of completion: 1988
  • Security: All floors of the department store are publicly accessible. Before the renovation, a valid key card was required to access the hotel's guest floors. The 35th floor did not require key-card access, due to a French restaurant and bar which used to be on that floor. As of 2019, the guest floors (now 17 through 34) still require a key card. The French restaurant and bar remains on the 35th floor.
  • Filming difficulty: Medium
  • Facilities (pre-renovation):
    • Floor 36: Plant
    • Floor 35: Pierre Gagnaire à Séoul (French fine-dining restaurant), Pierre's Bar
    • Floor 34: Hotel owner's apartment
    • Floors 30-33: Suites
    • Floors 28-29: Guest rooms
    • Floor 27: Executive lounge, guest rooms
    • Floors 15-26: Guest rooms
    • Floor 14: New Wing lobby, reception, business centre, tea lounge
    • Floors 9-12: Duty-free store
    • Floor 8: Furniture, upholstery, bedding fabrics, electronics
    • Floor 7: Sportswear, children's clothing, infants' clothing
    • Floor 6: Outdoor items, swimming gears, casual clothing
    • Floor 5: Men's clothing
    • Floor 4: Designer clothing
    • Floor 3: Women's clothing/beauty salon, barbershop, tailor shop (separate from the department store)
    • Floor 2: Casual fashion
    • Floor 1: Cosmetics, luxury boutiques/Hotel entrance foyer, concierge (separate from the department store)
    • Floor B1: Cosmetics, fashion accessories
    • Floor B2: Car park, loading dock
    • Floors B7-B3: Car park
  • Facilities (post-renovation):
    • Floor 36: Plant
    • Floor 35: Pierre Gagnaire à Séoul, Pierre's Bar
    • Floors 30-34: Suites
    • Floors 17-29: Guest rooms
    • Floor 16: Le Salon (re-branded executive lounge)
    • Floor 15: Executive Tower lobby, reception, conference rooms
    • Floor 14: Duty-free store VIP lounges
    • Floors B7-12: same as prior to renovation

Elevator Details[]

  • Floor numbers indicated in parentheses refer to floors where the bank of elevators are able to stop at, but are programmed to bypass.
  • There is no floor labelled as 13 in this building.

Hotel Guest Elevators (Elevators G1, G2, G4 and G5)[]

There are 4 (previously 5) guest elevators serving the hotel section of the building. These have been modernized with new controllers in 2011 (but with the overall fixtures and cab interiors remaining original), and again in 2018 with new operating panels by Mitsubishi.

  • Manufacturer: GoldStar (modernized by Mitsubishi)
  • Model: VFHW
  • Year of installation: 1988
  • Capacity: 1600kg (3500lbs) / 24 persons
  • Speed: 5m/s (1000FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: None
  • Status: In service
  • Usage: Passenger
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: Analog
  • Serviced floors: 1, 3, (14), 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35

Duty-Free Store VIP Lounge Access Elevator (Elevator G3)[]

This elevator used to operate as a guest elevator for the hotel section along with the four aforementioned elevators, but has been converted to serve only the 10th and 14th floors during the renovation in 2017-18. It now has new doors on those floors, as well as new button panels and dot-matrix indicators by Mitsubishi, though the overall cab interiors still remain intact. Doors for this elevator can still be found on floors 1 and 3, though they have been covered up on floors 15 and above. It can only be called by a staff member from the 10th floor, who would swipe a proximity card to the hall station on that floor after confirming that a guest is eligible to access the VIP lounges.

  • Manufacturer: GoldStar (modernized by Mitsubishi)
  • Model: VFHW
  • Year of installation: 1988
  • Capacity: 1600kg (3500lbs) / 24 persons
  • Speed: 5m/s (1000FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: None
  • Status: In service
  • Usage: Passenger
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: LED dot-matrix
  • Serviced floors: (1), (3), 10, 14, (15), (16), (17), (18), (19), (20), (21), (22), (23), (24), (25), (26), (27), (28), (29), (30), (31), (32), (33), (34), (35)

Hotel Suites Section Guest Elevator (Elevator G6)[]

There is an elevator that only serves the suite levels of the hotel section, which can be found immediately outside the main hotel guest elevator bank. This also has been modernized with new controllers by Mitsubishi in 2011. Landings on floors 15 and 16 have been added as a result of the 2017-18 renovation. For some reason, it also has an inactive landing on the 10th floor.

  • Manufacturer: GoldStar (modernized by Mitsubishi)
  • Model: VFHW
  • Year of installation: 1988
  • Capacity: 1600kg (3500lbs) / 24 persons
  • Speed: 5m/s (1000FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: None
  • Status: In service
  • Usage: Passenger
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: Analog
  • Serviced floors: 1, 3, (10), 15, 16, 30, 31, 32, 33, 34, 35

Department Store East Elevators (Elevators G7 to G10)[]

There are 4 public elevators for the department store section that run along the eastern wall of the building. Three of these have scenic windows, while the remaining one does not. Two of the scenic elevators serve all the way up to the 11th floor, while the remaining scenic elevator and the "internal" elevator only serves up to the 8th floor. Each of the aforementioned two groups are under their own controllers respectively.

  • Manufacturer: Mitsubishi
  • Model: GPM (elevators G7-G9); NexWay (elevator G10)
  • Year of installation: 2010
  • Capacity: 1800kg (4000lbs) / 27 persons (elevators G7 to G9); 1600kg (3500lbs) / 24 persons (elevator G10)
  • Speed: 2m/s (400FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: Rear wall (elevators G7 to G9); none (elevator G10)
  • Status: In service
  • Usage: Passenger
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: LED dot-matrix (primary indicators), analog (secondary indicator)
  • Serviced floors: B3, B2, B1, 1, 3, 4, 5, 6, 7, 8, (9), 10, 11 (elevators G7 and G8); B3, B2, B1, 1, 3, 4, 5, 6, 7, 8, (9), (10), (11) (elevators G9 and G10)

Department Store Fireman's / East Auxiliary Elevator (Elevator E2)[]

This elevator is located adjacent to the aforementioned bank of the eastern elevators, and is one of the four elevators in the building that can access floors below B3. It is also equipped with a fire service mode.

  • Manufacturer: Mitsubishi
  • Model: NexWay
  • Year of installation: 2010
  • Capacity: 1150kg (2500lbs) / 17 persons
  • Speed: 2m/s (400FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: None
  • Status: In service
  • Usage: Fireman's
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: LED dot-matrix (primary indicators), analog (secondary indicator)
  • Serviced floors: B7, B6, B5, B4, B3, B2, B1, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11

Department Store South Elevators (Elevators G11 to G12)[]

There are 2 public elevators for the department store section that are located at the southern side of the building, near the connection to the Main Wing.

  • Manufacturer: GoldStar
  • Model: VFMW
  • Year of installation: 1988
  • Capacity: 1800kg (4000lbs) / 27 persons
  • Speed: 2m/s (400FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: None
  • Status: In service
  • Usage: Passenger
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: Analog
  • Serviced floors: B1, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10

Hotel Fireman's / Service Elevator (Elevator E1)[]

There is a service elevator for the hotel section that also doubles as a fireman's elevator during an emergency.

  • Manufacturer: Mitsubishi
  • Model: GPM
  • Year of installation: 2012
  • Capacity: 2000kg (4400lbs) / 30 persons
  • Speed: 3m/s (600FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: None
  • Status: In service
  • Usage: Fireman's
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: LED dot-matrix
  • Serviced floors: B6, B5, B4, B3, B2, B1, 1, (2), (3), (4), (5), (6), (7), (8), 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36

Hotel Service Elevators (Elevators S1 and S2)[]

There are two service elevators for the hotel section that do not have fire service modes. These are located in the same vestibule as the other aforementioned hotel service elevator.

  • Manufacturer: Mitsubishi
  • Model: NexWay
  • Year of installation: 2012
  • Capacity: 1450kg (3200lbs) / 22 persons
  • Speed: 3.5m/s (700FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: None
  • Status: In service
  • Usage: Service
  • Door type: 3-speed telescopic
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: LED dot-matrix
  • Serviced floors: B2, B1, 1, 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 (elevator S1); B2, B1, 1, 12, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 (elevator S2)

Department Store Service Elevators (Elevators S3 and S4)[]

There are two service elevators for the department store section of the building. These are located adjacent to the aforementioned hotel service elevators.

  • Manufacturer: GoldStar
  • Model: VFMW
  • Year of installation: 1988
  • Capacity: 1350kg (3000lbs) / 20 persons (elevator S3); 2000kg (4400lbs) / 30 persons (elevator S4)
  • Speed: 2m/s (400FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: None
  • Status: In service
  • Usage: Service
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: Digital segment display
  • Serviced floors: B2, B1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12

Auxiliary Carpark Elevators (Elevators S5 and S6)[]

There are two elevators that serve the car park on the second and third basement levels. Structurally these are located beneath the hotel entrance lobby, and in the past it may have been possible to access the hotel foyer via a flight of stairs after getting off these on the first basement.

  • Manufacturer: Mitsubishi
  • Model: HVJ-G
  • Year of installation: 2003
  • Capacity: 750kg (1650kg) / 11 persons
  • Speed: 0.75m/s (150FPM)
  • Drive type: AC VFD oil hydraulic (possibly roped)
  • Scenic windows: None
  • Status: In service
  • Usage: Passenger
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: LED dot-matrix
  • Serviced floors: B3, B2, B1

Duty-Free Store Express Elevators (Elevators S7 and S8)[]

There are two express elevators to the duty-free store levels on floors 10 through 12. Note that these are almost always crowded at full capacity.

  • Manufacturer: Mitsubishi
  • Model: NexWay
  • Year of installation: 2007
  • Capacity: 1350kg (3000kg) / 20 persons
  • Speed: 2m/s (400FPM)
  • Drive type: AC VFD gearless traction
  • Scenic windows: None
  • Status: In service
  • Usage: Passenger
  • Door type: 2-speed telescopic
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: LED dot-matrix
  • Serviced floors: (B2), (B1), 1, (2), (3), (4), (5), (6), (7), (8), (9), 10, 11, 12

Main Carpark Elevators (Elevators S9 and S10)[]

There are two elevators that serve all floors of the basement car park. These have been newly installed along with the construction of four additional parking levels.

  • Manufacturer: Mitsubishi
  • Model: Elenessa
  • Year of installation: 2010
  • Capacity: 1150kg (2500kg) / 17 persons
  • Speed: 1m/s (200FPM)
  • Drive type: AC VFD machine-room-less gearless traction
  • Scenic windows: Rear, left and right walls
  • Status: In service
  • Usage: Passenger
  • Door type: Single-speed center opening
  • Exterior door system: Automatic
  • Interior door system: Automatic
  • Door detector system: Unknown
  • Car floor indicator type: LED dot-matrix
  • Serviced floors: B7, B6, B5, B4, B3, B2, B1
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